I inform the employee that we have to communicate to the supervisor, and gesture to the blonde girl that was pointed out to us, but she sees me, turns on her heel and walks the other method. We inquired what could be carried out relating to the TV problem and she supplied to “improve us” to a room with an identical view. I known as the customer support line as quickly as more to see if there was ANYONE else that I could speak to and all I received again was an unapologetic, monotone, lady that offered to file a criticism for me. We waited the relaxation of the evening for the Engineering Manager to show up with his “explanation or apology” but you guessed it, no show.
This just isn’t the Flamingo I truly have stayed at and loved up to now. Thinking we would not be in the room a lot, we decided to only make-do. When we woke Monday I wished to leap int he bathe. Water barely warmed up, so I took a quick one. I do not normally name and complain because I don’t want them considering I am in search of any freebies.
We respect you taking the time to provide your feedback, Timgerkman2021. We recognize you taking the time to provide your feedback, Saleslady730. We recognize you taking the time to offer your feedback, Katie. Roulette supplier was mean and took her candy time rearranging chips. Other individuals walked away from the desk because of her terrible attitude. This was my 3rd and last time staying at the flamingo.
We gave the OK but my husband took photographs of all of our stuff earlier than we left. I tried to name the customer service number however was knowledgeable that they were out of the US and I wanted to speak to someone on site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that somebody would make it proper in the lengthy run. My husband also tried to speak to Caesar’s Rewards, , and so they only identified what the supervisor looked like so we may ask to speak to her once we made to the entrance of the road.
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday evening and still had to wait in line for almost an hour to use a self check in kiosk. Initial impression was the room was very good dirryroulette however the TV didn’t work. We were suggested to check in w the front desk in the AM, which we did. They requested if it was ok to enter the room while we have been gone for the day, sightseeing.
However, I did call concerning the lack of scorching water and somehow they made some adjustment and got the water hotter within a few hours. I did not complain concerning the different issues in the room. This enterprise uses instruments provided by Tripadvisor to encourage and acquire visitor reviews, together with this one. Thank you for taking the time to share your expertise with us, John! We can’t wait to welcome you again for another nice time at Flamingo Las Vegas soon.
We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there prior to now. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) comparable in worth but much cleaner and not in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something comparable in value however looking much better. Until some adjustments happen, I won’t suggest this place to anyone. I did discover that some of the buttons int he hallways for the elevators didn’t work.
So we referred to as all the way down to the entrance desk to allow them to know, to no avail bc they did not present or contact us back either. The “grievance name” got via to somebody, the next day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual individual to meet with and we couldn’t chance lacking our flights over one other disappointing customer support experience, so we had been forced to used the self kiosk to check out. We will NEVER advocate the Flamingo to anyone for anything. We recognize you taking the time to supply your suggestions, Lisa. Your feedback have been shared with the suitable team for their enter and attention. We worth your patronage and hope to look forward to welcoming you back.
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